Mark provides honest and very fair advice, which is not sugar coated. Perhaps though the characteristic that sets Mark apart, in my opinion, is the fact he genuinely and clearly cares about, and respects the people he is working with, understanding how challenging the whole arena of searching out new roles is at this time . So many coaches and advisors will tell you that they will 'follow up / support you / be with you every step of the way", but the thing with Mark is that he actually does.